Navigating the Public Service Workplace Case Study

You will be responsible for researching and writing a case study on a leadership, management, or organizational issue in a public-sector or nonprofit workplace where the application of “soft managerial skills” were needed to solve the matter. You should research what the people involved in the situation were saying or said, read all related documents and media reports on the issue. Remember that your case study it is important to document management’s point of view, the point of view of elected officials or nonprofit board members, and the point of the citizens, the media, and any opposing opinions and finally you will need to provide your point of view on how the matter should have been handled. The case study must be doubled spaced in 12 pt. fonts, with 1 inch margins on each side as well as top and bottom.


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